Privacy policy
This Privacy Policy explains how personal information is collected, used, stored, and protected by Erin Wilson Natural Health, in accordance with the Privacy Act 2020.
Our commitment to privacy
Erin Wilson Natural Health respects your privacy and is committed to protecting your personal information. This policy outlines how information is handled when you engage with services, make enquiries, or use this website.
Updates to this policy
This Privacy Policy may be updated from time to time. The most current version will always be available on this website.
General
Personal information
Personal information may be collected when you make an enquiry, book an appointment, complete intake or health forms, purchase a product or service, or subscribe to updates or communications. This may include your name, contact details, and health information.
Some information is required in order to provide services. If required information is not provided, it may not be possible to offer certain services.
How information is used
Personal information is used to provide naturopathic consultations and wellness services, manage bookings and appointments, communicate with you, process payments, and meet professional and legal obligations.
Health information is collected only where relevant and with your consent.
Information collection and use
Security and storage
Personal information is stored securely using reputable systems and platforms. Reasonable steps are taken to protect information from misuse, loss, unauthorised access, or disclosure. Access is limited to authorised persons only.
Sharing information
Personal information is not shared with third parties unless you have given consent, it is required to provide a service such as booking, email, or payment systems, or it is required by law. Health information is treated as confidential.
Digital and AI supported tools
Digital tools, including administrative or AI supported systems, may be used to assist with scheduling, record keeping, content drafting, or general business operations. These tools are not used to replace professional judgement or personalised care. Personal health information is not used for AI driven clinical decision making.
Storage, sharing, and digital tools
Access and correction
You have the right to request access to your personal information and to request correction if you believe it is inaccurate. Requests can be made via the Contact page.
If you believe your privacy rights have been breached, you may contact Erin Wilson Natural Health directly or make a complaint to the Office of the Privacy Commissioner.
Website data
This website may use basic analytics or cookies to improve functionality and user experience. This information does not personally identify you.
Last updated February 2026.